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Introduction

The world of cybersecurity is constantly evolving, and it can be difficult to keep up with the latest threats. That's where Keepnet Labs' Next Generation Products come in. This powerful new tool provides a comprehensive set of features to help you identify, respond to, and prevent threats and manage your human risk within your organization.
Our documentation is designed to help you get the most out of our products. It covers all of the features in detail, and provides step-by-step instructions on how to use them. Whether you're a security professional or a business owner, our documentation can help you keep your organization safe.

Target Audience

Our documentation is tailored to cater to a diverse range of users within organizations. It caters to the needs of the HR team, IT team, Compliance team, and SOC team. The platform allows these teams to utilize the products effectively, whether it's sending training to users, analyzing and containing email threats, or managing human risk within the organization.

Purpose of the documentation

The primary purpose of our documentation is to empower customers to independently use our products without relying heavily on the Keepnet Labs support team. We provide comprehensive resources, including articles, tutorials, and troubleshooting guides, to ensure customers have the knowledge and tools to make the most of our platform's capabilities.

The scope of the documentation

The documentation covers an extensive scope, encompassing details about various products within the Keepnet Labs ecosystem. It includes the Dashboard, Threat Intelligence, Awareness Educator, Phishing Simulator, Vishing Simulation, Email Threat Simulator, Smishing Simulator, Threat Sharing, and Incident Responder. Each product's functionalities, features, and usage guidelines are explained to help users understand and utilize them effectively.

The structure of the documentation

To ensure a seamless experience, our documentation is structured in alignment with the Keepnet Labs product interface. Starting with the Dashboard, users can navigate through each section, such as Threat Intelligence, Awareness Educator, and beyond. This intuitive structure allows users to easily find relevant information and progress through the documentation in a logical manner.

How to get help with the documentation

Should you require assistance while using our documentation, we recommend carefully reading the instructions and guidelines provided. Following the outlined steps and best practices will help you derive the most value from the resources available. In case you need further support, our support team is available to address any specific queries or concerns you may have. Reach out to us, and we will be more than happy to assist you in making the most of our documentation and achieving your desired outcomes.
Thank you for choosing Keepnet Labs as your cybersecurity partner. Together, we can create a safer digital environment for businesses worldwide.
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