Smishing Campaign Manager
The campaign manager assists admins in launching smishing campaigns to the end users. The settings such as Save for Later, Send Now, Schedule, Target Groups, Distribution, Scenarios or Message Settings are set up from here before launching the campaign to end users.
Smishing Campaign Manager
This section describes the basic functionalities of the campaign manager page, where you can find all the campaign reports from the Smishing > Campaign Manager menu.
The components of the campaign manager page are explained below.
Campaign Name | Name of the smishing campaign |
Target Users | Number of target users to whom the phishing scenario was sent |
Status | Current status of the phishing campaign (idle, running, completed, paused, error, canceled) |
Scenarios | Represents how many scenarios has been selected for the campaign. |
Method | The selected scenarios method types. |
Created By | Name of the company that created the phishing campaign |
Date Created | Date and time that the phishing campaign was created |
Last Launch | Date and time that the phishing campaign was launched |
Actions | Following options are available:
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Campaign Instances
This section explains the details of campaign reports, where you can access them by clicking the “Instances” button on the campaign manager page.
The components of the Campaign Instances page are explained below.
Schedule | The date and time the campaign will launch |
Target Users | The number of scheduled target users |
Status | Current status of the campaign (idle, running, completed, paused, cancelled, error) |
Date Created | The creation date of the campaign |
Actions | Following options are available:
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How to send a Smishing Campaign
Click on + NEW on the Smishing > Campaign Manager page to create a new smishing campaign within these simple steps:
Smishing Campaign Settings
Smishing Scenarios
Target Groups
SMS Settings
Campaign Summary
Before launching a smishing campaign, you must create a target user with users who must have phone numbers on the Company > Target Users page.
Campaign Settings
Select a name for the campaign, when it will be sent, and if you want this campaign to be excluded from your reports.
The components of the Campaign Settings page are explained below.
Campaign Name | The name of the campaign |
Tracking Duration | Select the time period you want to keep this campaign active |
Mark As Test | Check this if you wish to exclude this campaign from your reports |
Smishing Scenarios
Select one scenario to send selected target users or select multiple phishing scenarios to distribute randomly.
If multiple scenarios are selected, each user will receive a random scenario.
Scenarios | Select scenarios to be sent to selected target users. |
Type | Filter scenarios according to their method type. |
Language | Filter scenarios according to their language. |
Difficulty | Filter scenarios according to their difficulty level. |
Training | Select training and send the training via email or redirect it immediately once the user falls for a phishing campaign. Enrollment: Users can either be redirected to the training immediately with the "Start Training Immediately" option or opt to receive the training later through an email with the "Enroll via Email Notification" option.
Reminder: The users who don't complete the training will receive additional reminder emails. Certificate: The users who complete the training will receive a certificate. |
Target Audience
Choose one or several recipient groups to send the selected phishing scenarios to.
Group Name | The name of the target group you wish to send the campaign to |
Company Name | The name of the company that created the target group |
Priority | Specify the priority information of the target user. If the priority is high, the user will get the email first. |
Date Created | The date the user was created |
Limit Recipients | Send this campaign to randomly selected users: Choose this option to send the phishing campaign to randomly selected users within the target group. You have the option to choose a percentage of the group or a specific number of users. |
When you select a specific target group, you will see the summary table of users on the right side of the target audience page.
First Name | User’s first name |
Last Name | User’s surname |
User’s email address |
Once you have selected the target group you wish to launch the camping to, click Next.
SMS Settings
Set up the following fields correctly.
Sender Phone Number | Select the phone number from the dropdown menu that the end user will see when receiving the smishing text. |
Frequency | If you have selected multiple scenarios, you can choose how often you would like to send the scenarios randomly to the selected groups. |
Schedule | The date and time of the campaign launch:
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Distribution | When you launch a smishing campaign to a large audience, this feature ensures that the emails are not blocked or quarantined by the recipient's email server. It achieves this by distributing the emails over a period of time rather than sending them all at once.
The system will automatically determine and show you the duration required to send the campaign to the designated number of recipients based on your chosen settings. |
Campaign Summary
All of the details of the smishing campaign are easily accessible on one page, along with a preview of the vishing call steps.
The components of the Campaign Summary page are explained below.
Campaign Name | The name of the campaign. |
Method | The smishing scenario method selected. |
Difficulty | The difficulty level of the smishing scenario. |
Starting | The date and time that the vishing campaign will start distribution. |
Duration | The time period this campaign will be active. |
Sender Phone Number | The phone number that end users will see when receiving the smishing scenario. |
Target Users | A preview of the target users selected. |
Smishing Scenarios | A preview of the one or multiple smishing scenarios selected. For multiple scenarios, click on the name of the scenario to preview the selected text message and landing page. |
Click Start to launch the campaign.
Click Cancel to rescind all of the actions, then click Quit in the pop-up window. If you want to make additional edits, click Continue Editing.
Video Tutorial
This video tutorial covers the Campaign Manager options such as Save for Later, Send Now, Schedule, Target Groups, Distribution, Scenarios, or Message Settings to allow you to modify various elements to suit your needs.
FAQ
Why does an SMS go to the spam folder when I launch an SMS phishing campaign?
A phishing URL could cause the SMS simulation to be marked as spam.
The phone number was reported as suspicious.
Keywords that impersonate big names, like Microsoft or Outlook, etc.
Solutions:
Test your Smishing simulation campaign on various GSM providers to ensure it is not marked as spam.
If it goes to spam, first check the URL to ensure it doesn't look suspicious. For example, outlook.company.com is suspicious; use email-login.company.com instead.
Change the sender phone number to use a number never detected as suspicious by carriers.
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