Smishing Campaign Manager

The campaign manager assists admins in launching smishing campaigns to the end users. The settings such as Save for Later, Send Now, Schedule, Target Groups, Distribution, Scenarios or Message Settings are set up from here before launching the campaign to end users.

Smishing Campaign Manager

This section describes the basic functionalities of the campaign manager page, where you can find all the campaign reports from the Smishing > Campaign Manager menu.

The components of the campaign manager page are explained below.

Campaign Instances

This section explains the details of campaign reports, where you can access them by clicking the “Instances” button on the campaign manager page.

The components of the Campaign Instances page are explained below.

How to send a Smishing Campaign

Click on + NEW on the Smishing > Campaign Manager page to create a new smishing campaign within these simple steps:

  • Smishing Campaign Settings

  • Smishing Scenarios

  • Target Groups

  • SMS Settings

  • Campaign Summary

Before launching a smishing campaign, you must create a target user with users who must have phone numbers on the Company > Target Users page.

Campaign Settings

Select a name for the campaign, when it will be sent, and if you want this campaign to be excluded from your reports.

The components of the Campaign Settings page are explained below.

Smishing Scenarios

Select one scenario to send selected target users or select multiple phishing scenarios to distribute randomly.

If multiple scenarios are selected, each user will receive a random scenario.

Target Audience

Choose one or several recipient groups to send the selected phishing scenarios to.

When you select a specific target group, you will see the summary table of users on the right side of the target audience page.

Once you have selected the target group you wish to launch the camping to, click Next.

SMS Settings

Set up the following fields correctly.

Campaign Summary

All of the details of the smishing campaign are easily accessible on one page, along with a preview of the vishing call steps.

The components of the Campaign Summary page are explained below.

Click Start to launch the campaign.

Click Cancel to rescind all of the actions, then click Quit in the pop-up window. If you want to make additional edits, click Continue Editing.

Video Tutorial

This video tutorial covers the Campaign Manager options such as Save for Later, Send Now, Schedule, Target Groups, Distribution, Scenarios, or Message Settings to allow you to modify various elements to suit your needs.

FAQ

Why does an SMS go to the spam folder when I launch an SMS phishing campaign?

  1. A phishing URL could cause the SMS simulation to be marked as spam.

  2. The phone number was reported as suspicious.

  3. Keywords that impersonate big names, like Microsoft or Outlook, etc.

Solutions:

  1. Test your Smishing simulation campaign on various GSM providers to ensure it is not marked as spam.

  2. If it goes to spam, first check the URL to ensure it doesn't look suspicious. For example, outlook.company.com is suspicious; use email-login.company.com instead.

  3. Change the sender phone number to use a number never detected as suspicious by carriers.

How do you ensure that messages arrived at destination?

Yes, we provide delivery reports in real time. You can make sure the phone number has got the SMS test or failed to delivery with reason by following the Smishing Report > Sending Report > Delivery Status

Which protocols are used for the exchange of SMS?

The primary protocols used for the exchange of SMS messages include SMPP (Short Message Peer-to-Peer) and HTTP/HTTPS for API communications. SMPP is a standard protocol for exchanging SMS messages between SMS peer entities such as short message service centers, while HTTP/HTTPS protocols are used for API-based interactions, enabling secure communication over the internet.

Do you have any document testifying that all data collected is destructed after a certain amount of time?

Keepnet adheres to strict data privacy and security protocols, ensuring that all collected data is managed responsibly. According to our data retention policy, all data collected through our services, including the SMS phishing simulator, is securely destroyed after a predetermined period, in compliance with applicable data protection regulations. We can provide documentation detailing our data destruction procedures and timelines upon request, highlighting our commitment to maintaining the privacy and security of our users' data.

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