> For the complete documentation index, see [llms.txt](https://doc.keepnetlabs.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.keepnetlabs.com/next-generation-product/miscellaneous/platform-requirements/diagnostic-tool-requirements.md).

# Diagnostic Tool Requirements

## Requirements

The following are the minimum system requirements for Diagnostic Tool to run successfully.

### Network Requirements

The table below lists the addresses that the users should be able to access through the internet and the minimum connection speed.

The following table shows addresses that should be allow listed for the users who use the platform as **Cloud**.

<table><thead><tr><th width="265.35483870967744">Host</th><th width="482">Port</th></tr></thead><tbody><tr><td>api.keepnetlabs.com</td><td>80,443</td></tr><tr><td>dash.keepnetlabs.com</td><td>80,443</td></tr><tr><td>addin-api.keepnetlabs.com</td><td>80,443</td></tr><tr><td>Internet Speed</td><td>> 1 Mbps</td></tr></tbody></table>

The following table shows addresses that should be allow listed for the users who use the platform as **On-Premise**.

<table><thead><tr><th width="266.35483870967744">Host</th><th width="482">Port</th><th data-hidden></th></tr></thead><tbody><tr><td>On-Premise Domain Address</td><td>80,443</td><td></td></tr><tr><td>Internet Speed</td><td>> 1 Mbps</td><td></td></tr></tbody></table>

### Hardware Requirements

The table below lists the minimum hardware required for the Diagnostic Tool.

<table><thead><tr><th></th><th width="482"></th><th data-hidden></th></tr></thead><tbody><tr><td>Operating System</td><td>An updated operating system (Windows 7 or above)</td><td></td></tr><tr><td>Processor</td><td>2-Core 2.0 GHz (gigahertz) or faster</td><td></td></tr><tr><td>RAM</td><td>512 MB</td><td></td></tr><tr><td>Hard Drive Space</td><td>Minimum 100 MB free space</td><td></td></tr></tbody></table>

### Software Requirements

The table below lists the software required for the Diagnostic Tool.

<table><thead><tr><th></th><th width="482"></th><th data-hidden></th></tr></thead><tbody><tr><td>.Net Framework</td><td>4.0 or above.</td><td></td></tr></tbody></table>


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