> For the complete documentation index, see [llms.txt](https://doc.keepnetlabs.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.keepnetlabs.com/next-generation-product/getting-started/2.-add-target-users/add-users-via-csv.md).

# Add Users via CSV

{% hint style="info" %}
**Note**: by using this method, you will be responsible for adding new employees and removing leavers to maintain accurate reporting.
{% endhint %}

#### **Step 1.**

Navigate to **Company > Target Users** on the left hand side menu. Click the **"+New"** blue button.

<figure><img src="/files/zri9c9RELgnfglNww5Gv" alt="Target Users — add users step 1."><figcaption><p>Target Users — add users step 1.</p></figcaption></figure>

#### **Step 2.**

Select **Add users manually** to add target users one by one. Alternatively, select **Import from file** to upload a CSV or XLS(x) file.

{% hint style="info" %}
**Top Tip:** Download a CSV template by clicking **Import from file** and selecting 'Download Example Sheet'.

<img src="/files/tAwcDsGWe8v9LoWkkOI5" alt="Target Users — add users via CSV interface." data-size="original">
{% endhint %}

#### **Step 3.**

**Select Group:** If you haven't added any users yet, you will need to create a new group. Some suggested User Groups our customers use:

* Test Group - for your cyber team to test phishing campaigns
* All Users - to easily send campaigns to all employees
* Department Specific e.g. Finance - to easily send targeted campaigns to specific departments

<figure><img src="/files/C0gdFz4aNN8Ct2eTvlOv" alt="Add New Group."><figcaption><p>Add New Group.</p></figcaption></figure>

**Step 4.**

**Field Mapping:** Ensure the fields you are adding in are matched with the correct heading. For example, the user's first name matched with the heading, 'First Name'. Click Next once complete.

<figure><img src="/files/M1jLcdnU5vH5NZo7JIYR" alt="CSV column mapping for target users."><figcaption><p>CSV column mapping for target users.</p></figcaption></figure>

**Step 5.**

**Import Users:** Either pick the users you wish to add and click **Import Selected**, or click **Import All** to add all the users.

<figure><img src="/files/CdjyxWqhT1v4VUrn9yRp" alt="Target users CSV upload result."><figcaption><p>Target users CSV upload result.</p></figcaption></figure>

✅ **You have now added your first Target Users. Now you need to** [**ensure users are able to receive emails from Keepnet**](https://github.com/ucarozan/keepnet-docs/blob/main/next-generation-product/getting-started/3.-email-deliverability) **successfully ➡️**


---

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