Phishing Reporter Deployment
This section describes in detail how to deploy the Phishing Reporter add-in to users in Microsoft 365, Exchange, or Google Workspace platforms.
For instructions on the required initial installation of the add-in, please refer to the explanation provided here: Phishing Reporter Customization.
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FAQ
Q: The add-in was deployed to one of the listed email servers more than 12 hours ago but is still not visible on users' email applications. What can I do?
A: You can try to re-deploy the add-in. If it still does not appear, you should contact the support team of the email service provider.
Q: Can an Attacker hijack Outlook Add-in?
A: The platform uses “Code Signing with Microsoft Authenticode” to protect tools against hacking attempt. For more information, please click here.
Q: Is it possible to centralise the distribution of add-in?
A: Yes, it is. Many institutions manage the add-in (install, uninstall, enable, disable) with central administration tools, such as Microsoft SCCM, IBM Bigfix.
Q: Does the Phishing Reporter Add-In work with the Outlook application on iOS?
A: Yes, if you distribute the Phishing Reporter Add-In as an XML package (Microsoft 365), it will be available in both OWA/Outlook applications and will also function within the Outlook application on iOS.
Q: Does the Phishing Reporter Add-In work in shared mailboxes in O365?
A: The add-in works in shared mailboxes in the Outlook Desktop Application. However, it is not supported in shared mailboxes in OWA (Outlook Web Access).
Q: Does the new Outlook application on Windows 11 support MSI-based add-ins?
A: No, the new Outlook application on Windows 11 does not support MSI-based add-ins. It is designed to work primarily with web-based add-ins such as XML add-in of Keepnet Phishing Reporter. If you need MSI-based add-ins, we recommend using the classic Outlook for Windows desktop application. For more information, please find information under the "Extensibility" section in this document.
Q: Can I use the O365 XML Add-In on OWA in a mobile browser?
A: No, you can't use the add-in if you open OWA in a mobile browser. Microsoft 365 does not support third-party add-ins in mobile browsers for OWA. Please use the Outlook app instead.
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