Callback Email Templates

The Callback Simulator > Callback Scenarios > Email Templates page provides you with system default callback email templates. You can use them as they are or customize them as needed for your phishing campaign.

The components of the Email Templates page are explained below.

Email Template Actions

This section explains how to edit, preview, clone, or delete an email template.

How to Edit an Email Template

Click on the three dots '⋮' button in the Actions option on the far right of the relevant page, and then click the Edit button.

How to Preview an Email Template

Click on the three dots '⋮' button in the Actions option on the far right of the relevant page, and then click the Preview button.

How to Clone an Email Template

Click on the three dots '⋮' button in the Actions option on the far right of the relevant page, and then click the Duplicate button.

How to Delete an Email Template

Click on the three dots '⋮' button in the Actions option on the far right of the relevant page, and then click the Delete button.

How to Add a new Email Template

Follow the steps below to create a new email template for use in a new or existing phishing campaign:

  1. Click the +NEW button in the upper right corner of the Callback Simulator > Callback Scenarios > Email Templates page.

  2. Complete the required fields on the first page, then click Next.

  3. Complete the sections below on the Email Settings page:

    1. Subject: Subject line of the phishing email

    2. From Name: Sender name that will be visible to the target recipient

    3. From Email Address: Sender email address information that will be visible to the target recipient

    4. Click Edit to make any changes in the email body

  4. Click Save to complete the process and save the email template.

Utilizing Merge Tags in Email Templates

Here's a list of merge tags to help you make your email template more personal. Adding these tags can make your phishing campaign more tailored to the recipient.

Video Tutorial

The Email Templates section offers pre-set phishing email templates provided by the system. You have the option to use these templates as is or modify them to suit your phishing campaign needs.

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