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Maintenance Tool

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What is a Maintenance Tool?

The Maintenance Tool is a support tool that collects and archives logs for the detection and elimination of server errors in on-premise solutions or problems that may be encountered when using the Phishing Reporter add-in.

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How to Use Maintenance Tool

Once you have the latest version of our maintenance tool below to your local computer, double-click on it and then click the Start button. Log files are collected and archived on the desktop.

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58MB
MaintenanceTool.zip
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What Information Does Maintenance Tool Collect?

The logs that the platform's Maintenance Tool collects on the system are tabulated below:

Title

Detail

System Information

  • OS Name

  • OS Architecture

  • Memory Size

  • Available space of a drive

  • The Total size of a drive

API Logs

C:\Users\Public\KeepnetLabs\ApiLog

Add-in Logs

C:\Users\Public\KeepnetLabs\Log

Diagnostic Tool Logs

C:\Program Files (x86)\Keepnet Labs\KeepnetLabs Phishing Reporter Diagnostic Service

Add-in Config

C:\Program Files (x86)\Keepnet Labs\KeepnetLabs Outlook AddIn

Server Logs

C:\Logs\Adapter

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