# Maintenance Tool

## **What is a Maintenance Tool?**

The Maintenance Tool is a support tool that collects and archives logs for the detection and elimination of server errors in on-premise solutions or problems that may be encountered when using the Phishing Reporter add-in.

## **How to Use Maintenance Tool**

Once you have the latest version of our maintenance tool below to your local computer, double-click on it and then click the Start button. Log files are collected and archived on the desktop.

{% file src="/files/0fyx3dwztU8pwesEDzAN" %}

## **What Information Does Maintenance Tool Collect?**

The logs that the platform's Maintenance Tool collects on the system are tabulated below:<br>

<table data-header-hidden><thead><tr><th width="228.5">Title</th><th>Detail</th></tr></thead><tbody><tr><td>Title</td><td><strong>Detail</strong></td></tr><tr><td>System Information</td><td><ul><li><strong>OS Name</strong></li><li><strong>OS Architecture</strong></li><li><strong>Memory Size</strong></li><li><strong>Available space of a drive</strong></li><li><strong>The Total size of a drive</strong></li></ul></td></tr><tr><td>API Logs</td><td><strong>C:\Users\Public\KeepnetLabs\ApiLog</strong></td></tr><tr><td>Add-in Logs</td><td><strong>C:\Users\Public\KeepnetLabs\Log</strong></td></tr><tr><td>Diagnostic Tool Logs</td><td><strong>C:\Program Files (x86)\Keepnet Labs\KeepnetLabs Phishing Reporter Diagnostic Service</strong></td></tr><tr><td>Add-in Config</td><td><strong>C:\Program Files (x86)\Keepnet Labs\KeepnetLabs Outlook AddIn</strong></td></tr><tr><td>Server Logs</td><td><strong>C:\Logs\Adapter</strong></td></tr></tbody></table>


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