> For the complete documentation index, see [llms.txt](https://doc.keepnetlabs.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.keepnetlabs.com/next-generation-product/customer-success.md).

# Customer Success

Welcome to the Customer Success Hub! This is your one-stop destination for guidance, best practices, and resources to help you get the most out of Keepnet. This self-service model is designed to put success at your fingertips, so you can find the answers you need quickly and start seeing results right away.

<table data-view="cards"><thead><tr><th></th><th data-type="content-ref"></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td>How-to Videos</td><td><a href="/next-generation-product/customer-success/how-to-videos.md">How-to Videos</a></td><td>Quick, practical walkthroughs to guide you through common tasks</td><td><a href="https://images.unsplash.com/photo-1673515336391-c63034623475?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHw4fHxob3clMjB0b3xlbnwwfHx8fDE3NjczNzA2MTZ8MA&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1673515336391-c63034623475?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHw4fHxob3clMjB0b3xlbnwwfHx8fDE3NjczNzA2MTZ8MA&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr><tr><td>Campaign Strategy Guide</td><td><a href="/next-generation-product/customer-success/campaign-strategy-guide.md">Campaign Strategy Guide</a></td><td>Expert advice on planning and running effective security awareness campaigns.</td><td><a href="https://images.unsplash.com/photo-1493612276216-ee3925520721?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxjYW1wYWlnbnxlbnwwfHx8fDE3NjczNzA0MDh8MA&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1493612276216-ee3925520721?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxjYW1wYWlnbnxlbnwwfHx8fDE3NjczNzA0MDh8MA&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr><tr><td>Most Loved Scenarios</td><td><a href="/next-generation-product/customer-success/most-loved-scenarios.md">Most Loved Scenarios</a></td><td>Hand-picked simulations from our Customer Success team, showcasing the scenarios customers love most</td><td><a href="https://images.unsplash.com/photo-1518199266791-5375a83190b7?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxoZWFydHxlbnwwfHx8fDE3NjczNzA0NjB8MA&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1518199266791-5375a83190b7?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxoZWFydHxlbnwwfHx8fDE3NjczNzA0NjB8MA&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr><tr><td>Multi-Language Features</td><td><a href="/next-generation-product/customer-success/multi-language-features.md">Multi-Language Features</a></td><td>Tools to run global programmes with local impact through training, localisation, and hyper-personalisation</td><td><a href="https://images.unsplash.com/photo-1592487501226-7ed5e5dc80f2?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwzfHxlbmdsaXNoJTIwZnJlbmNoJTIwZ2VybWFufGVufDB8fHx8MTc2NzM3MDU1Nnww&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1592487501226-7ed5e5dc80f2?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwzfHxlbmdsaXNoJTIwZnJlbmNoJTIwZ2VybWFufGVufDB8fHx8MTc2NzM3MDU1Nnww&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr><tr><td>Communication Tips</td><td><a href="/next-generation-product/customer-success/communication-tips.md">Communication Tips</a></td><td>Email templates you can use to share changes with your entire organisation</td><td><a href="https://images.unsplash.com/photo-1563986768609-322da13575f3?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxMHx8Y29tbXVuaWNhdGlvbnxlbnwwfHx8fDE3NjczNzA1NzZ8MA&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1563986768609-322da13575f3?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxMHx8Y29tbXVuaWNhdGlvbnxlbnwwfHx8fDE3NjczNzA1NzZ8MA&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr><tr><td>FAQs</td><td><a href="/next-generation-product/customer-success/faqs.md">FAQs</a></td><td>Frequently asked questions from other Keepnet customers</td><td><a href="https://images.unsplash.com/photo-1633613286848-e6f43bbafb8d?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxxdWVzdGlvbnN8ZW58MHx8fHwxNzY3MzcwNjAwfDA&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1633613286848-e6f43bbafb8d?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxxdWVzdGlvbnN8ZW58MHx8fHwxNzY3MzcwNjAwfDA&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr></tbody></table>

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