# Customer Success

Welcome to the Customer Success Hub! This is your one-stop destination for guidance, best practices, and resources to help you get the most out of Keepnet. This self-service model is designed to put success at your fingertips, so you can find the answers you need quickly and start seeing results right away.

<table data-view="cards"><thead><tr><th></th><th data-type="content-ref"></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td>How-to Videos</td><td><a href="/pages/ZPPM6tQaoFzCHIToPxWS">/pages/ZPPM6tQaoFzCHIToPxWS</a></td><td>Quick, practical walkthroughs to guide you through common tasks</td><td><a href="https://images.unsplash.com/photo-1673515336391-c63034623475?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHw4fHxob3clMjB0b3xlbnwwfHx8fDE3NjczNzA2MTZ8MA&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1673515336391-c63034623475?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHw4fHxob3clMjB0b3xlbnwwfHx8fDE3NjczNzA2MTZ8MA&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr><tr><td>Campaign Strategy Guide</td><td><a href="/pages/Yyej0etZmiDLFWPmHA2k">/pages/Yyej0etZmiDLFWPmHA2k</a></td><td>Expert advice on planning and running effective security awareness campaigns.</td><td><a href="https://images.unsplash.com/photo-1493612276216-ee3925520721?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxjYW1wYWlnbnxlbnwwfHx8fDE3NjczNzA0MDh8MA&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1493612276216-ee3925520721?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxjYW1wYWlnbnxlbnwwfHx8fDE3NjczNzA0MDh8MA&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr><tr><td>Most Loved Scenarios</td><td><a href="/pages/Q5sLe11janrCWkZV0avh">/pages/Q5sLe11janrCWkZV0avh</a></td><td>Hand-picked simulations from our Customer Success team, showcasing the scenarios customers love most</td><td><a href="https://images.unsplash.com/photo-1518199266791-5375a83190b7?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxoZWFydHxlbnwwfHx8fDE3NjczNzA0NjB8MA&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1518199266791-5375a83190b7?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxoZWFydHxlbnwwfHx8fDE3NjczNzA0NjB8MA&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr><tr><td>Multi-Language Features</td><td><a href="/pages/m5O5MEtb0Ci7fm9Krdol">/pages/m5O5MEtb0Ci7fm9Krdol</a></td><td>Tools to run global programmes with local impact through training, localisation, and hyper-personalisation</td><td><a href="https://images.unsplash.com/photo-1592487501226-7ed5e5dc80f2?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwzfHxlbmdsaXNoJTIwZnJlbmNoJTIwZ2VybWFufGVufDB8fHx8MTc2NzM3MDU1Nnww&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1592487501226-7ed5e5dc80f2?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwzfHxlbmdsaXNoJTIwZnJlbmNoJTIwZ2VybWFufGVufDB8fHx8MTc2NzM3MDU1Nnww&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr><tr><td>Communication Tips</td><td><a href="/pages/hk8Wips5jU3LmoiPcHFC">/pages/hk8Wips5jU3LmoiPcHFC</a></td><td>Email templates you can use to share changes with your entire organisation</td><td><a href="https://images.unsplash.com/photo-1563986768609-322da13575f3?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxMHx8Y29tbXVuaWNhdGlvbnxlbnwwfHx8fDE3NjczNzA1NzZ8MA&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1563986768609-322da13575f3?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxMHx8Y29tbXVuaWNhdGlvbnxlbnwwfHx8fDE3NjczNzA1NzZ8MA&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr><tr><td>FAQs</td><td><a href="/pages/XW7D8oAgbeQ99ANioiWw">/pages/XW7D8oAgbeQ99ANioiWw</a></td><td>Frequently asked questions from other Keepnet customers</td><td><a href="https://images.unsplash.com/photo-1633613286848-e6f43bbafb8d?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxxdWVzdGlvbnN8ZW58MHx8fHwxNzY3MzcwNjAwfDA&#x26;ixlib=rb-4.1.0&#x26;q=85">https://images.unsplash.com/photo-1633613286848-e6f43bbafb8d?crop=entropy&#x26;cs=srgb&#x26;fm=jpg&#x26;ixid=M3wxOTcwMjR8MHwxfHNlYXJjaHwxfHxxdWVzdGlvbnN8ZW58MHx8fHwxNzY3MzcwNjAwfDA&#x26;ixlib=rb-4.1.0&#x26;q=85</a></td></tr></tbody></table>

.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.keepnetlabs.com/next-generation-product/customer-success.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.