Maintenance Tool

What is a Maintenance Tool?

The Maintenance Tool is a support tool that collects and archives logs for the detection and elimination of server errors in on-premise solutions or problems that may be encountered when using the Phishing Reporter add-in.

How to Use Maintenance Tool

Once you have downloaded the latest version of our Maintenance Tool to your local computer, double-click on it and then click the Start button. Log files are collected and archived on the desktop.
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Figure 1. Keepnet Labs Maintenance Tool
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Figure 2. Keepnet Labs Log File Archive

What Information Does Maintenance Tool Collect?

The logs that the platform's Maintenance Tool collects on the system are tabulated below:
Title
Detail
System Information
  • OS Name
  • OS Architecture
  • Memory Size
  • Available space of a drive
  • The Total size of a drive
API Logs
C:\Users\Public\KeepnetLabs\ApiLog
Add-in Logs
C:\Users\Public\KeepnetLabs\Log
Diagnostic Tool Logs
C:\Program Files (x86)\Keepnet Labs\KeepnetLabs Phishing Reporter Diagnostic Service
Add-in Config
C:\Program Files (x86)\Keepnet Labs\KeepnetLabs Outlook AddIn
Server Logs
C:\Logs\Adapter
Last modified 7mo ago