Add system user for a customer

Get a customer’s Company ID from the companies list, then create a system user (platform admin) for that company by sending the Company ID in the request. Reseller-only — use a credential with Client Role = Reseller. System users can log in to the Keepnet platform and manage that company; scoping by Company ID ensures the user is created under the correct customer.

---

POST /api/companies/search

Get the customer’s Company ID by calling this endpoint; use the resourceId of the desired company in the next step.

Retrieves a paginated list of all companies you manage with license details. Each item includes resourceId — use it as the Company ID for scoped requests. Test it: Authorize with Client ID/Secret, then Send — request body is pre-filled.

Retrieves a list of all companies

post

Required scopes

This endpoint requires the following scopes:

• : API

Authorizations

oauth2bearerAuth

OAuth2clientCredentialsRequired

Client ID and Client Secret from Company → Company Settings → REST API. Enter credentials to auto-fetch token.

Token URL:

Body

application/json-patch+jsonapplication/jsontext/jsonapplication/*+json

pageNumberintegerRequiredExample: 1

pageSizeintegerRequiredExample: 10

orderBystringRequiredExample: CreateTime

ascendingbooleanRequiredExample: false

isTargetUserCountExceededLimitbooleanOptional

If true, only companies exceeding license limit are returned

Example: false

Responses

200

OK

application/json

statusstringOptional

messagestring · nullableOptional

validationMessagesstring[] · nullableOptional

post

/api/companies/search

HTTPcURLJavaScriptPython

POST /api/companies/search HTTP/1.1
Host: api.keepnetlabs.com
Authorization: Bearer YOUR_OAUTH2_TOKEN
Content-Type: application/json-patch+json
Accept: */*
Content-Length: 126

{
  "pageNumber": 1,
  "pageSize": 10,
  "orderBy": "CreateTime",
  "ascending": false,
  "filter": {
    "Condition": "AND",
    "SearchInputTextValue": ""
  }
}

application/json-patch+jsonapplication/jsontext/jsonapplication/*+json

200

OK

{
  "data": {
    "limitExceededCompanyCount": 1,
    "pageNumber": 1,
    "pageSize": 1,
    "totalNumberOfPages": 1,
    "totalNumberOfRecords": 1,
    "results": [
      {
        "companyName": "text",
        "companyResourceId": "text",
        "resellerName": "text",
        "industryName": "text",
        "industryResourceId": "text",
        "licenseTypeName": "text",
        "licenseTypeResourceId": "text",
        "isNumberOfUsersLimited": true,
        "numberOfUsers": "text",
        "privacyDurationId": 1,
        "licenceExpired": true,
        "licenseEndDate": "2026-03-09T12:56:28.784Z",
        "createTime": "2026-03-09T12:56:28.784Z",
        "targetUserCount": 1,
        "children": [
          {
            "companyName": "text",
            "companyResourceId": "text",
            "resellerName": "text",
            "industryName": "text",
            "industryResourceId": "text",
            "licenseTypeName": "text",
            "licenseTypeResourceId": "text",
            "isNumberOfUsersLimited": true,
            "numberOfUsers": "text",
            "privacyDurationId": 1,
            "licenceExpired": true,
            "licenseEndDate": "2026-03-09T12:56:28.784Z",
            "createTime": "2026-03-09T12:56:28.784Z",
            "targetUserCount": 1,
            "children": "[Circular Reference]",
            "tags": [
              "text"
            ],
            "deletedTargetUserCount": 1,
            "inactiveTargetUserCount": 1,
            "monthlyActiveUserCount": 1
          }
        ],
        "tags": [
          "text"
        ],
        "deletedTargetUserCount": 1,
        "inactiveTargetUserCount": 1,
        "monthlyActiveUserCount": 1
      }
    ]
  },
  "status": "text",
  "message": "text",
  "validationMessages": [
    "text"
  ]
}

From the response, pick the company (e.g. by name) and note its resourceId. Example: "resourceId": "xC5kfGz7w2Nz" → use xC5kfGz7w2Nz as Company ID when calling POST /api/system-users.

---

POST /api/system-users

Create a system user for that company by sending the Company ID in the X-KEEPNET-Company-Id header. Without it, the user may be created in the wrong context or the request may fail.

Creates a new system user. As a Reseller, send X-KEEPNET-Company-Id: <companyResourceId> with the customer’s Company ID from the companies search response. Body: email, firstName, lastName, phoneNumber (required), and optional roleResourceIdList, statusId. Test it: Endpoints → SystemUser → Creates a new system user — use dummy data (H8d) and set the header to a Company ID from companies/search.

Create a new system user

post

Required scopes

This endpoint requires the following scopes:

• : API

Authorizations

oauth2bearerAuth

OAuth2clientCredentialsRequired

Client ID and Client Secret from Company → Company Settings → REST API. Enter credentials to auto-fetch token.

Token URL:

Body

application/json-patch+jsonapplication/jsontext/jsonapplication/*+json

firstNamestring · min: 1 · max: 40Required

lastNamestring · min: 1 · max: 40Required

emailstring · min: 1 · max: 320Required

phoneNumberstring · min: 1 · max: 20Required

statusIdinteger · int32Optional

roleResourceIdListstring[] · nullableOptional

companyResourceIdstring · nullableOptional

Responses

200

OK

application/json

statusstringOptional

messagestring · nullableOptional

validationMessagesstring[] · nullableOptional

post

/api/system-users

HTTPcURLJavaScriptPython

POST /api/system-users HTTP/1.1
Host: api.keepnetlabs.com
Authorization: Bearer YOUR_OAUTH2_TOKEN
Content-Type: application/json-patch+json
Accept: */*
Content-Length: 144

{
  "firstName": "text",
  "lastName": "text",
  "email": "text",
  "phoneNumber": "text",
  "statusId": 1,
  "roleResourceIdList": [
    "text"
  ],
  "companyResourceId": "text"
}

application/json-patch+jsonapplication/jsontext/jsonapplication/*+json

200

OK

{
  "data": {
    "resourceId": "text"
  },
  "status": "text",
  "message": "text",
  "validationMessages": [
    "text"
  ]
}

Example request headers:

Authorization: Bearer <your_access_token>
Content-Type: application/json
X-KEEPNET-Company-Id: xC5kfGz7w2Nz

Example body (dummy data):

{
  "email": "[email protected]",
  "firstName": "Jane",
  "lastName": "Doe",
  "phoneNumber": "[phone]"
}

---

Common errors

• 403 Forbidden — Credential is not Reseller, or the Company ID is not one you manage. Set Client Role = Reseller. Roles and permissions →

• 401 Unauthorized — Missing or invalid token. Request a new token via POST /connect/token.

• 404 Not Found / 400 Bad Request — Invalid Company ID or missing required body fields (email, firstName, lastName, phoneNumber). Verify Company ID from POST /api/companies/search and check Endpoints → SystemUser for the request body schema.

Related: Scope API requests to a customer → for how Company ID is used across endpoints. Add target users for a customer → for the same flow with target users instead of system users.