Recognition of cooperation and effort can provide valuable incentives and motivation. Certificates that reward employees for performing training exercises can be a valuable part of a company’s plans to ensure security awareness.
This document provides details of options available on the Awareness Educator > Certificates page to create and customize a unique certificate that will be delivered to employees who have completed a training assignment, create default certificates, and view certificates that have already been distributed to your users.
The components of the Certificates page are explained below.
Name of the certificate
Owner of the certificate
Resellers can view examples of previously distributed certificates
The date that the certificate was created
Make certificate default: When this option is activated, the selected certificate will be sent automatically to users who complete an assigned training exercise.
Edit: Customize the certificate
Preview: Review the details of the certificate
How to create a Certificate
Please follow the steps to create training.
Click the +NEW button on the Training list page.
You will be prompted to provide the Course Info details below:
Certificate Name: Enter the name of the certificate.
Description: Enter a brief description of the certificate.
Make Available For: This feature is available only to admins who have a reseller role and wish to make this certificate available to other companies for them to use as well.
Certificate Template: Click the Edit button to change the company logo, add any custom text or change the cosmetics of the template.
Click Save to save your new certificate. Once created, the certificate will populate under the Certificates page.
How to make a default Certificate
To make an existing certificate the default certificate, click on the “︙” under Actions and select Make Default. A star icon will appear next to the certificate name to signify that the certificate has been made a default.
Why should I make the Certificate Default
A default certificate setting provides for the automatic delivery of a simple yet valuable moment of recognition to employees who complete the training assignment. The certificate can be customized as desired. If no default setting has been made, the admin will be alerted.
Q: Can I customize the certificate template?
A: Yes. You can customize the certificate using options available on the Awareness Educator > Certificate menu.
Q: How many certificates can I create
A: You can make as many as you wish. You may want to add specific details, for example, but it is advantageous to prepare a default format that can be sent to employees quickly upon successful completion of a training item.
Q: In which condition are my employees awarded a certificate?
A: Users will receive a certificate upon completion of the training item. This may include a test component or simply viewing a video.