White Labeling
This documentation covers White Labeling steps to customize platform identity with your own corporate identity.
The platform can be customized according to your own corporate identity with the White-label feature. You can customize the fields such as Company Name, Platform Access Url, Platform Logos, Notification Template Logos, Footer Links, and many other customizable fields.
This helps distributors and MSP partners to use their own brand instead of the platform provider for their customers.

How to start White Labeling?

After logging in to the platform, visit Company > Company Settings from the left menu. Then click the White Labeling tab. You can take all the customization actions on this page, and you can save the latest customizations by clicking the Save Changes button at the bottom of the window.
To return to the default settings at any time, click Reset to Default button on the right side at the bottom of the window.

White Labeling Fields

The following table explains the usage of the White labeling fields.
Brand Name
You can change the Brand Name to clear out all the provider company label mentioned on the platform.
Main Domain
It represents the domain name you will use to access the platform. To change this access information, you must first create a DNS record. You can contact the Support Team if you need help setting a DNS record.
Main Logo
You can change the logo image that appears in the main menu with this option.
Minimized Menu Logo
Here you can set the logo image that appears when the main menu is minimized.
Favicon
You can set the logo image that appears in the browser tab.
Notification Template Logo
You can use this option to change the logo image in all the notification templates.
Support Email Address
Here you can update the contact address for the support team.
Footer Links
Here you can update the links given at the bottom of any page on the platform.
Privacy Policy
You can update the link for the Privacy policy here.
Terms and Conditions
You can update the link for the Terms and Conditions page here.
EULA
You can update the link for the EULA here.
Cookie Policy
You can update the link for the Cookie policy here.
Release Information
Platform version number: Represents the last updated version number and is displayed at the bottom left menu. Platform release notes: Contains changelog for updates and improvements and is displayed at the bottom left menu.

FAQ

Q: I am a reseller and I have white-labeled the platform, will my customer use my brand when their login to their portal?

A: Yes, if you have white-labeled the platform then all of your customers will see your brand when they login to the platform.

Q: I am a reseller but can I white-label the platform for my customers?

A: Yes, you can white-label the platform for each of your customers separately - there is no limit!
Last modified 3d ago