Incident Responder

Phishing Incident Analysis and Response Self-Assessment Questionnaire

  1. 1.
    What kind of tool do you offer your users to report a suspicious email?
  2. 2.
    How long does it take to analyse a suspicious email with its links and attachments?
  3. 3.
    Are you convinced about the quality of your email analysis?
  4. 4.
    How do you prevent a malicious email that crosses all security measures and gets into the inbox before a user opens, clicks, or runs the link in it?
  5. 5.
    How do you know which users in your organisation have phishing email in their inbox?
  6. 6.
    How long does it take you to find out which users have a suspicious email in their inbox?
  7. 7.
    How long does it take to delete a suspicious email from users’ inbox?
  8. 8.
    How long does it take to block a spear-phishing on active security devices?
  9. 9.
    Which services do you use to block the next generation threats?
  10. 10.
    Do you have expert support for analysing and blocking advanced attack vectors like zero-day?

About Phishing Incident Responder

The Phishing incident responder module analyses a suspicious email, and according to results, it takes action at the inbox level.
In addition to the analysis engines it owns, Platform also analyses with the engines of different technologies it is integrated. In this way, it enables an institution to acquire the technologies that it doesn’t have.


The traditional methods of investigating and deleting a suspicious email have many limitations:
  1. 1.
    Making an investigation in email server like the exchange, postfix etc., causes
    a. serious performance consumption,
    b. finding a needle in a haystack with a single source,
    c. the need for the coordination of different teams which delays to detect the incident and response it. With the survey we conducted, we observed that the average period of making an investigation in the enterprise sector was one day.
  2. 2.
    Due to a synchronisation problem, a copy of an email that you deleted from the email server may still be in the user’s email inbox, which will not protect your user from risks. Especially for mobile users working outside the office network, it is a severe problem for organisations to find and delete malicious email from the inboxes.
  3. 3.
    However, since Platform does this operation through the add-in technology that each user has in their email, it can complete the incident investigation and response process in under a minute without any performance problems.
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Phishing Incident Analysis and Response Self-Assessment Questionnaire
About Phishing Incident Responder