Maintenance Tool

What is a Maintenance Tool?

The Maintenance Tool is a support tool that collects and archives logs for the detection and elimination of server errors in on-premise solutions or problems that may be encountered when using the Phishing Reporter add-in.

How to Use Maintenance Tool

Once you have downloaded the latest version of our Maintenance Tool to your local computer, double-click on it and then click the Start button. Log files are collected and archived on the desktop.

What Information Does Maintenance Tool Collect?

The logs that the platform's Maintenance Tool collects on the system are tabulated below:
System Information
  • OS Name
  • OS Architecture
  • Memory Size
  • Available space of a drive
  • The Total size of a drive
API Logs
Add-in Logs
Diagnostic Tool Logs
C:\Program Files (x86)\Keepnet Labs\KeepnetLabs Phishing Reporter Diagnostic Service
Add-in Config
C:\Program Files (x86)\Keepnet Labs\KeepnetLabs Outlook AddIn
Server Logs